Industries
Marketing for hospitals
Clear department pages, accurate doctor directories, and every call and WhatsApp enquiry answered.
What gets in the way
1
Enquiries slip through
Calls go unanswered at peak hours, WhatsApp messages wait overnight, and nobody tracks which ones became appointments.
2
Information goes out of date
Doctor timings, departments and phone numbers differ across the website, Google and directories.
3
Many departments, one brand
Each department needs its own visibility without the brand looking scattered.
How we help
Department pages, a searchable doctor directory with qualifications and registration numbers, and enquiry routing to the right desk.
AI reception that answers calls and WhatsApp messages, shares timings and directions, and passes appointments to your front desk.
Google profiles kept accurate for the hospital and key departments, with consistent listings everywhere.
Correct facts so ChatGPT, Gemini and Google AI describe your hospital accurately.
Department-level campaigns tracked to the cost of each genuine enquiry.
Doctor-reviewed health education that builds trust in your specialists.
NMC-compliant: factual department and doctor information, no outcome claims
Compliance first
Built around healthcare advertising rules in India and Australia
In India we follow the NMC Guidelines on Ethical Advertising and Public Communication (October 2026) and the dental code of ethics. In Australia we follow Ahpra’s advertising guidelines under section 133 of the National Law. Your registration and reputation come first.
We are a marketing agency, not a law firm. For specific cases, check with your legal adviser.
- No testimonials, before-and-after photos or patient stories
- No “best”, “No.1” or “top” claims, and no guaranteed outcomes
- No discounts, offers or referral benefits
- No requesting, buying or scripting reviews
- AI-assisted content clearly labelled as AI
- Doctor name, qualifications and registration number on posts
- Flat monthly fees. Never paid per patient or per lead
- Protected titles like “specialist” used only where registered
- Patient data handled under India’s DPDP Act or Australia’s Privacy Act 1988
How it starts
See where your clinic stands today. Free.
1 working day
Your clinic audit on WhatsApp or email: rating, reviews and Maps profile vs. the three nearest clinics.
Week 1
A 30-minute strategy call and a 90-day plan with targets and budget.
Next 2–6 weeks
We build and launch: Concierge, campaigns, content and tracking. WhatsApp setup depends on Meta’s business verification.
Every month
One clear report: enquiries, bookings, cost, and what we change next.
Google rating4.1 vs 4.6 nearby
New reviews, last 90 days6 vs 31 nearby
Reviews replied to18%
Reviews mentioning unanswered calls or messages7 of 112
Questions
Common questions
Can you manage marketing for individual departments?
Yes. We plan by department, so cardiology, orthopaedics or maternity each get their own pages, campaigns and reports under one brand.
Does Patient Concierge replace our front desk?
No. It handles routine questions and after-hours enquiries, then hands appointments and anything clinical to your staff.
Let’s find the gaps in your growth.
Send three details. Get your clinic audit on WhatsApp or email within 1 working day. No obligation.
