Industries

Marketing for hospitals

Clear department pages, accurate doctor directories, and every call and WhatsApp enquiry answered.

A modern hospital entrance (AI-generated illustration)

What gets in the way

1

Enquiries slip through

Calls go unanswered at peak hours, WhatsApp messages wait overnight, and nobody tracks which ones became appointments.

2

Information goes out of date

Doctor timings, departments and phone numbers differ across the website, Google and directories.

3

Many departments, one brand

Each department needs its own visibility without the brand looking scattered.

How we help

AI reception that answers calls and WhatsApp messages, shares timings and directions, and passes appointments to your front desk.

NMC-compliant: factual department and doctor information, no outcome claims

Compliance first

Built around healthcare advertising rules in India and Australia

In India we follow the NMC Guidelines on Ethical Advertising and Public Communication (October 2026) and the dental code of ethics. In Australia we follow Ahpra’s advertising guidelines under section 133 of the National Law. Your registration and reputation come first.

We are a marketing agency, not a law firm. For specific cases, check with your legal adviser.

  • No testimonials, before-and-after photos or patient stories
  • No “best”, “No.1” or “top” claims, and no guaranteed outcomes
  • No discounts, offers or referral benefits
  • No requesting, buying or scripting reviews
  • AI-assisted content clearly labelled as AI
  • Doctor name, qualifications and registration number on posts
  • Flat monthly fees. Never paid per patient or per lead
  • Protected titles like “specialist” used only where registered
  • Patient data handled under India’s DPDP Act or Australia’s Privacy Act 1988

How it starts

See where your clinic stands today. Free.

1 working day

Your clinic audit on WhatsApp or email: rating, reviews and Maps profile vs. the three nearest clinics.

Week 1

A 30-minute strategy call and a 90-day plan with targets and budget.

Next 2–6 weeks

We build and launch: Concierge, campaigns, content and tracking. WhatsApp setup depends on Meta’s business verification.

Every month

One clear report: enquiries, bookings, cost, and what we change next.

Clinic audit · sampleSample Dental Clinic
62/100

Google rating4.1 vs 4.6 nearby

New reviews, last 90 days6 vs 31 nearby

Reviews replied to18%

Reviews mentioning unanswered calls or messages7 of 112

Top 3 fixes1. Reply faster to calls and messages patients say go unanswered2. Reply to reviews without revealing patient details3. Complete the Maps profile: photos, services, hours
Illustrative sample. Your audit uses public data about your clinic: Google rating, reviews and Maps listing.

Questions

Common questions

Can you manage marketing for individual departments?

Yes. We plan by department, so cardiology, orthopaedics or maternity each get their own pages, campaigns and reports under one brand.

Does Patient Concierge replace our front desk?

No. It handles routine questions and after-hours enquiries, then hands appointments and anything clinical to your staff.

Let’s find the gaps in your growth.

Send three details. Get your clinic audit on WhatsApp or email within 1 working day. No obligation.

Get a free clinic audit

Trouble with the security check? Message us on WhatsApp or email business@brandbuddys.com.

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